Privacy Policy

Effective Date: 11/07/2025

Obsidian AI ("we", "us", or "our") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or communicate with us.

Information We Collect

When you submit a message through our website widget, we may collect:

Your name (if provided)

Your phone number

The content of your message or inquiry

How We Use This Information

We use the information you provide to:

Respond to your inquiry

Communicate with you via SMS if you opt in

Provide relevant support or follow-up

If you check the box to consent, you agree to receive text messages from Obsidian AI. Message and data rates may apply. You can opt out at any time by replying STOP to any message.

SMS Communication & Consent

When you submit a question through our website chat widget, you may choose to receive responses via SMS. By checking the opt-in box, you consent to receive text messages from Obsidian AI ltd. at the number you provide.

Purpose: We only text in direct response to your inquiry.

Frequency: You may receive up to 3 personalized replies per inquiry.

Opt-Out: You may opt out at any time by replying STOP.

Help: Reply HELP for assistance or contact us at 1-778-654-7021.

Message & data rates may apply.

We do not send bulk or unsolicited promotional texts, and we never share your information with third parties without consent.

All user data is stored securely and handled in accordance with Canadian privacy regulations.

Data Storage and Protection

We store your data securely using modern encryption and access controls. Your information is only accessed by authorized personnel for legitimate business purposes.

Data Sharing

We do not sell your data. We only share your information with trusted service providers who help us manage our communications and operate our services, and only as needed to fulfill those functions.

Your Rights

You may request to access or delete your information by contacting us at:

📧 [email protected]

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.